Mortgage advice that works for you, not a bank.

A bank can only ever sell you its own products. Our job is different: we sit on your side of the table, compare the whole market, and stay with you for the life of the loan. Here’s exactly how that works, including how we get paid.

★★★★★ 5.0 on Google Free service, paid by the lender 90+ lenders compared
A relaxed consultation
$0

is what our service typically costs you. We’re paid by the lender you choose.

Broker vs bank: what’s the difference?

NFIS
Banks
Your own personal, non-bank-affiliated loan expert
We work in your best interests, not a bank’s
Access to 90+ banks and lenders in one place
Typically free, because the lender pays us
Fast turnaround, we chase so you don’t have to
Ongoing support long after your loan settles

Here’s how our story unfolds together.

1

We have a proper chat

Over the phone, in person, or over coffee. We’ll ask about your goals, your timeline, and what keeps you up at night when it comes to money.

2

We do the heavy lifting

We research across 90+ lenders, run the numbers, and come back with a shortlist of options that genuinely suit your situation, with honest pros and cons.

3

We guide you through the paperwork

No jargon, no confusion. We explain every document, handle every form, and keep you updated at every stage.

4

Settlement, and beyond

We celebrate with you when the keys arrive. Then we keep checking in, monitoring rates, and making sure your loan keeps working as hard as you do.

How we get paid. No secrets.

Brokers have a reputation for hidden fees they don’t deserve. Here’s our arrangement, in full, so you never have to wonder.

Paid by the lender

Upfront commission

When your loan settles, the lender pays us a one-off commission, usually 0.65% to 0.7% of the loan amount plus GST. It comes from the lender’s pocket, not yours.

Paid by the lender

Trail commission

The lender also pays an ongoing amount, usually around 0.15% per year of your remaining balance. It’s why we keep reviewing your loan year after year: looking after you is literally our job.

Worked example

A $500,000 loan

The lender would pay us roughly $3,250 upfront (at 0.65%), then about $750 in the first year of trail, reducing as you pay the loan down. You pay the same rate either way; the lender pays us for bringing them a well-prepared customer.

What locals say on Google.

5.0 ★★★★★ from Google reviews
A
Adam R.
★★★★★

James and the team at NFIS have been extremely helpful with navigating the various options and opportunities with becoming a first home owner. Would definitely recommend.

D
Des H.
★★★★★

James was extremely helpful and guided us through the whole process from start to finish. Would highly recommend James and his team for any of your financial needs.

P
The Pini Family
★★★★★

As always James and the team have done amazing such a great experience and so nice having someone be able to explain things in terms my husband and I can understand. Beyond happy with our service.

S
Surbhi C.
★★★★★

James is extremely helpful and got our work done in no time and effectively. Thanks!

S
Steve C.
★★★★★

James and the team have been fantastic in organising my finances. They recently helped refinance my home loan to a much better rate, found excellent options for my personal insurance, and my superannuation is now growing rapidly.

M
Mehrab M.
★★★★★

We are very grateful to be guided by James who within a short period of time understood our needs and implemented a plan which provided the best outcome for our family.

Fair questions about using a broker.

Do I have to take the loan you recommend?+

Never. We bring you a shortlist with honest pros and cons and you choose. If none of them feel right, we keep looking or you walk away, no strings.

Are you tied to certain lenders?+

We’re independent and not owned by any bank. Our panel covers 90+ lenders, and our legal duty is to act in your best interests, not theirs.

If the lender pays you, doesn’t that bias the advice?+

Commission rates are very similar across lenders, so there’s little to gain from steering you anywhere. And under the Best Interests Duty, we’re legally required to put you first. Banks carry no such duty.

When might a fee apply?+

Rarely, and only for unusually complex work. If your situation ever involves a fee, we’ll agree on it in writing before any work starts. No surprises, ever.

Sound like your kind of arrangement?

One conversation is all it takes to see whether we’re the right fit. No obligation either way.

Or skip all of this and call James directly on 0405 069 441.